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Roy Rogers Guest Evaluation Questionnaire - Drive thru
At Roy Rogers, we strive to give you the highest quality food and service, which is why your opinion means so much to us. Please fill out and submit this form so that we may continue to serve you better.
Please select the drive-thru visited:
Date of Visit
Time of Visit
Quality of Food
What did you order ?
Did you receive what you ordered ? yes no
Was your food the right temperature ? Excellent Good Fair Poor
Please rate the overall
quality of your food.
Excellent Good Fair Poor
Do you feel you received
a good value for the money ?
Excellent Good Fair Poor
Service
Name on badge (if noted)
Was your order taken promptly ? Excellent Good Fair Poor
Courtesy of Associate (Friendliness) Excellent Good Fair Poor
Was the receipt taped to your bag ? yes no
Did you receive the correct condiments ? yes no
Did the speaker system work correctly ? yes no
Cleanliness
Was the drive-thru menu board
neat and clean ?
yes no
Were the premises in proper order ?
(landscaping, parking lot, etc. )
yes no
How do we rate compared to other drive-thru service restaurants ?
Overall Value Excellent Good Fair Poor
Overall Experience Excellent Good Fair Poor
How far did you have to travel ?  miles
How many times have you eaten at Roy Rogers in the last month ?
What meal time do you visit Roy Rogers most frequently ?
What additional items would you like to see on our menu ?
What do you like the most about Roy Rogers ?
Other Comments or Suggestions
Guest Information
Salutation (Mr.) (Mrs.) (Ms.)
Name
Address
City
State
Zip
Phone
Email
Thank you for visiting us !
 
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